JPC Travel Solution is one of the best professional transportation service agencies centered in West Midland, providing its’ services in most cities all over the UK. Although we have been in the transportation industry for over three years, yet we have managed to build a loyal group of clients through our business ethics, outstanding client services, and our very competitive pricing. We can guarantee that once you start affiliating yourself with us, you will look no further, for your transportation needs, elsewhere. Our services provided are the best that money can buy and even more. Our main goal here in JPC Travel Solution is customer satisfaction to the fullest and thus far we have always achieved that without any bumps along the road, as we will continue to do so in the future as well.
JPC TRAVEL SOLUTION acknowledges that the image we portray must reflect the clients’ high standards and expectations. For us, every client, irrespective of the category of their booking, is considered as a priority and every passenger is treated with proper courtesy. We also make sure to provide them with classy and luxurious transportations that not only confirms the status of the passenger on their arrival, but it also provides a more relaxing and stress-free environment during the commute. Our services can be hired through appointments arranged on few days prior to the required date for our chauffeurs to make the necessary preparations to ensure that our clients experience the most comfortable and luxurious journey to their destinations.
At Our employees JPC TRAVEL SOLUTION we make sure that our clients are always in safe hands and to ensure that they have always hired employees with a minimum of 8-10 years of experience, and not just a PCO license holder with a luxury car. We make sure to be thorough with screening while hiring any employee be it the driver or the one to handle the client services, as client satisfaction is our utmost priority at any level, be it face to face or telecommute.
All the vehicles and drivers at JPC TRAVEL SOLUTION are equipped with the best GPS and Road Traffic Monitoring Apps to avoid any uncertain circumstance and help the passengers reach their desired destination ahead of the scheduled time. In our company, a huge amount of importance has been given to punctuality, and it is not just for the employees but for the client’s end as well. We will ensure that neither the drivers will be late in reaching the clients before time but also guarantee that the clients will reach their destinations within time.
During these hard times of pandemic various measures are being taken by our drivers to ensure the clients’ safety as well as their own by restricting the spread of this virus as much as possible. With this end in mind the following steps are taken by our employees to minimize the widespread:
1. When the client contacts us to book for a journey, our customer service operator will ask them few standard question to ensure the condition of their health and make sure they are fit to travel.
2. Our drivers will send their health details to the clients to assure their safe journey and is also willing to take tests to be sure whether they are Covid 19 positive or negative.
3. The vehicles are meticulously cleaned and sanitized, inside and out, before and after each trip.
4. The meeting place is switched to a location that is more spacious to avoid the threats of any infection and invasion of personal space.
5. Social distancing will be maintained at all costs, even in the car. In case, there is only one passenger then s/he will sit on the leftmost seat on the back and if there are multiple passengers then the backseats will be adjusted before arriving at the clients meeting point to make them go further back.
6. The driver will also sanitise the luggage with a sanitising spray, while the passenger uses the hand sanitisers and tissues provided at the backseats.
7. At all costs and all time, face masks should be worn. NO MATTER WHAT.
Arrived 10 minutes early and was prepared to wait but we were waiting and eager to leave so we were pleased with his early arrival. Driver extremely courteous and friendly. Return pick up was equally as easy with the driver waiting at the airport, he picked us up within 3 minutes of phoning him to tell him that we had landed ahead of scheduled time. Recommended and will tell friends and family.
Lives in: London
Overall, great experience. Would have liked a quicker follow up confirmation email after booking to give comfort all was in order (without the need for a telephone call).
Lives in: Birmingham